Requests for cancellation by the student at least seven (7) days prior to the first day of class will be honored (minus a $20 processing fee). NO REFUNDS will be given for a student cancellation made less than seven (7) days in advance of the first day of the class.
Class Cancellations (Weather)
In the event of inclement weather, CTAC-TC will announce the cancellation on its website and phone system (231-941-9488). We will do our best to provide a make-up opportunity for the missed class. Refunds will not be given if the student is unable to attend the rescheduled session of class. Please note that CTAC-TC does not follow Traverse City Area Public School closings.
We are unable to offer refunds or make-up sessions for classes missed due to student absence.
COVID-19 Symptoms or Exposure
If you suspect that you have been exposed to or display symptoms of COVID-19, please do not come to CTAC for your in-person class. We will offer a prorated credit (never expires) or refund for two weeks of your missed class for all cancellations due to suspected COVID-19 infection and/or exposure. If you choose to drop the remainder of your class, you will receive a prorated refund of the tuition of the remaining sessions.
COVID-19 Precautions (as of 11/24/21)
To control the spread of COVID-19 in our community and based on the advisory from the Michigan Department of Health and Human Services, face masks are required and appreciated for guests over age 2, regardless of vaccination status.
COVID-19 Class Cancellations
In the event of a COVID-19 outbreak or state mandate, CTAC will announce the closure on its website and phone system (231-941-9488). Prorated refunds will be issued for the remaining sessions.
Crooked Tree Arts Center reserves the right to cancel any class that does not meet its minimum student enrollment prior to the first class session. If a class is cancelled by CTAC for lack of enrollment, CTAC will offer a full refund to the student in the manner in which tuition was paid. (Cash payments will be refunded by check.)